Privacy Policy

The Rasail Jawalak Communications and Information Technology team welcomes you.

We thank you for your trust and wish to inform you that, out of our concern and full awareness that users have rights, we strive to protect users' private information in accordance with the privacy policy and confidentiality mechanism in effect at Rasail Jawalak Communications and Information Technology.

Accordingly, we clarify that the privacy policy and confidentiality of information under which your private information will be handled are as follows:

First: Information We Obtain and Store in Our Databases:

1. User's personal information, such as name, age, email address, and national ID number.

2. User's personal login information, such as username, password, email address, password recovery question, and answer.

3. The nature of the electronic platform may require some information related to cookies for electronic purposes that facilitate interactions between the store and the user.

Second: Does Rasalak Mobile Communications and Information Technology Corporation share this information?

1. Naturally, we strive to retain this information in a manner that preserves the user's privacy. We only retain this information for the purpose of improving the quality of the online store and facilitating our interactions with the user.

2. As a general rule, all information is only accessible to Rasalak Mobile Communications and Information Technology Corporation administrators, who will not publish or broadcast it to third parties.

3. We strive to protect the safety of our users. If we observe any irregular or illegal activity by the user, we may report it to the relevant authorities after consulting with our attorney.

Third: How secure is the confidentiality of the store's information?

1. We strive to maintain the confidentiality of our users' information and privacy policy, and we will not violate the provisions of these rules and policies. However, since this cannot be guaranteed 100% over the internet, our team notes the following:

We strive to protect all user information and ensure that no one accesses it in violation of the store's applicable policy.

We protect this information via "specific servers" protected by electronic security systems (specific software systems).

However, since the internet cannot be 100% guaranteed due to the possibility of hacking or viruses affecting the electronic security systems and firewalls in place at Rasail Jawalak Telecommunications and Information Technology Corporation,

we advise users to keep their information strictly confidential and not to disclose any information they deem very important. This is in line with our commitment to guide and advise users.

Fourth: Is there a third party in the relationship between Rasail Jawalak Telecommunications and Information Technology Corporation

and the merchant?

Here, we outline the privacy policy for cases where there is a third party, such as marketers, technicians, consumers, and any other person involved in the relationship.

Fifth: Rules and Conditions for Use of Rasalak Mobile Communications and Information Technology Corporation:

All our obligations, the obligations of users, and all rights contained in the relationship between the user or consumer and Rasalak Mobile Communications and Information Technology Corporation are found here. These rules constitute the "Privacy and Confidentiality Policy," which stems from the agreement concluded between the user and Rasalak Mobile Communications and Information Technology Corporation regarding the regulatory and legal relationship between them. This Privacy and Confidentiality Policy was developed to ensure the credibility and trust we strive to provide to users.

Sixth: The store has the right to cancel the order and refund the full amount paid by the customer in the event that the product is unavailable or there is a technical problem.